This study explored the manner in which virtual workers executed their activities through the use of technology, the type of business processes supporting them and the challenges experienced by them.
This study also developed the Extended Hermeneutic Circle of Learning which was used as guideline for the research conducted as part of this thesis. The deeper understanding created through the use of this research guideline assisted in providing structure to the research, thus enabling the researcher to derive the proposed framework for the management of people, processes and placed in the virtual workplace.
http://upetd.up.ac.za/thesis/available/etd-06062011-170612/
Doctoral Thesis - ILSE Geledenhuys
Chapter 1
http://upetd.up.ac.za/thesis/available/etd-06062011-170612/unrestricted/01chapter1.pdf
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