Effectiveness is the extent to which outputs of service providers meet the objectives set for them.
Efficiency is the success with which an organization uses its resources to produce outputs — that is the degree to which the observed use of resources to produce outputs of a given quality matches the optimal use of resources to produce outputs of a given quality. This can be assessed in terms of technical, allocative, cost and dynamic efficiency.
http://ajbr.org/Archives/Technical%20Efficiency%20Measurement%20by%20Data%20Envelopment%20Analysis%20-%20An%20Application%20in%20Transportation.pdf
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